Tag Archive: AT&T


For several years, CLECs (Competitive Local Exchange Carriers) have offered integrated solutions to businesses that required T1 speeds or greater over copper, which has been slowly chipping away at the ILEC’s (Incumbent Local Exchange Carrier) market share, but not enough for them to seriously take note. Because CLECs typically least the ‘last mile’ from the ILEC, it is a no lose scenario for them. Where the ILECs are feeling the pinch is from cable companies. View full article »

Ever wondered why phone bills include additional numbers next to or beneath your 10-digit main phone number? You would think having one unique 10-digit number would be adequate to reference an account. The Federal Access charge you would think would have something to do with something Federal, but it doesn’t. On hundred percent of that money goes to the phone company. Calling it something different simply inhibits some brain function so you avoid adding the two numbers together. Aside from the fact that naming it in such a way that it’s perceived to be a government mandated charge is deceptive and unethical, it’s sheer genius. I can only speculate that there is much more that meets the eye where invoices are concerned making them appear complex, confusing and give the service the illusion of being more valuable than it really is. View full article »

If you don’t think that “truth is stranger than fiction” in the business world, consider the actions of telecommunications giant AT&T. You’ll remember that in a previous article we discussed how AT&T is leading the death march for the PSTN (Public Switched Telephone Network). They would justifiably prefer you to purchase cell phones and have you convert your land line service to VoIP (Voice Over IP). Their flagship business VoIP product (to which many of my clients subscribe to and are quite satisfied with) is called Flex Reach. This service is transported over an AT&T MIS (Managed Internet Service ranging from 1.5Mgb – 12Mgb) that is connected to a Cisco 2800 router and monitored via a POTS line.

Did you catch the contradiction? View full article »

AT&T announced in July that promotional rates will no longer be available for their Business Local Calling Plan (BLC). Before this news, AT&T small business customers subscribing to the BLC were offered up to $6 off the per-line rate in Great Lakes metro areas. Today the BLC plan offers unlimited local calling, Caller ID Name & Number, Call Forwarding and 3-Way Calling for $35, and a $28 per line charge for unlimited local calls with Caller ID. View full article »